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Make WhatsApp Work for Your Business

From smart automation to organised conversations and highimpact broadcasts — get everything you need to reduce operational noise, increase efficiency, and boost sales, effortlessly.

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ChatWorks Your WhatsApp Business Specilaiists

Everything your business needs to automate, engage, and scale on WhatsApp.

Most South African businesses lose customers on WhatsApp —
not from bad service, but from slow replies, message overload, and the limits
of the normal app. ChatWorks fixes this.

  • Reply to customers automatically

  • Send organised broadcasts

  • Manage inboxes across your team

  • Build simple message flows (appointments, orders, questions)

  • Broadcast Campaigns
  • WhatsApp Flows
  • Guided Product Selling
  • Shipping Automations
  • Smart Support Agent

Get Better Results Than Email or SMS

Reach customers instantly with WhatsApp broadcasts. With higher open rates, faster replies, and real conversations, your message actually gets seen — and acted on.

Capture Customer Details With Simple WhatsApp Flows

Build easy surveys, quick registrations, and guided journeys that help you collect customer preferences — perfect for personalised offers and targeted promotions.

Help Customers Find the Right Product

Use smart WhatsApp chatbots as a digital sales assistants. They guide shoppers, compare options, and recommend the best fit — boosting confidence, increasing conversions, and reducing drop-offs.

Keep Customers Updated With Real-Time WhatsApp Alerts

Send instant notifications for order updates, shipping progress, and delivery. This reduces support queries and builds trust by keeping customers informed every step of the way.

Automate Routine Customer Support

Our smart support agent handles FAQs, basic troubleshooting, and standard requests — dramatically reducing response times. Your team is freed up to focus on the complex, high-impact issues that need a human
touch.

How It Works.

Book a demo

We assess your needs, We understand your business and what you need.

We build your workflows, Your automated messages, workflows, broadcasts, inbox — done for you.

You start seeing real results, Faster replies. More sales. Happier customers.

Book a Demo
See Our Pricing

client demos

See how our clients are using ChatWorks

some of our Features

Grow your Brand with WhatsApp & ChatWorks

From customer updates to automated workflows,
ChatWorks helps South African businesses save time, improve service, and
drive more sales — all through WhatsApp.

Increase your Market Potential

Keep customers informed with timely WhatsApp updates, add-on suggestions, and order changes — helping build trust and support every step.

Targetted Campaigns

Send personalised offers, reminders, and promotions that capture attention, re-engage customers, and bring them back when it matters most.

Grow your Brand

Send reliable WhatsApp notifications at scale, keep customers connected throughout their journey, and strengthen brand loyalty and satisfaction.

Custom Replies

Provide instant responses to common questions, reduce waiting times, and help customers get quick answers — speeding up support and sales.

Automated Workflows

Create event-based workflows that guide
customers, streamline tasks, and deliver highly personalised experiences without manual effort.

Rentention & Engagement

Deliver rich, immersive WhatsApp campaigns
that keep customers engaged, improve loyalty, and ensure your brand stays top of mind.

ChatWorks Your WhatsApp Business Specialists

We are your WhatsApp Business Specialists

Stop losing time and customers to slow replies. Let ChatWorks
set up automation, faster messaging, and simple workflows that help your business grow.

Lets Talk!