At ChatWorks, we believe your WhatsApp Business platform should work harder for you — not the other way around. That’s why we’ve been building something big: a growing ecosystem of powerful integrations that connect ChatWorks directly to the tools your business already relies on, or needs to rely on.
From payments and eCommerce to document approvals and healthcare communications — ChatWorks is rapidly becoming the one platform that connects your entire business operation. Here’s a full look at what’s live, what’s launching soon, and why these integrations are a game-changer for South African businesses.
Live Integrations: Ready to Power Your Business Today
ChatWorks already has a powerful lineup of live integrations available right now. Each one has been carefully selected to solve real business challenges and supercharge the way you communicate, sell, and operate on WhatsApp Business.
Peach Payments — Secure Online Payments Made Simple
Peach Payments is one of South Africa’s leading payment gateways, and now it’s fully integrated into ChatWorks. This means your business can accept secure online payments directly within your WhatsApp conversations — no redirects, no friction, no lost sales. Whether you’re processing card payments, EFTs, or other digital payment methods, Peach Payments on ChatWorks makes it seamless for your customers and simple to manage for your team. Status: LIVE ✓
bobpay — Simple & Secure Payment Solutions
bobpay brings another layer of flexible payment capability to the ChatWorks platform. Built for South African businesses, bobpay makes it easy for your customers to pay instantly via WhatsApp — reducing drop-off and improving your conversion rates. It’s fast, it’s secure, and it works beautifully alongside your existing ChatWorks workflows. Status: LIVE ✓
WooCommerce — Real-Time Product Search for B2B & B2C
The WooCommerce integration is a major unlock for any business running an online store. Your customers can now search for products, check availability, and place orders — all without leaving WhatsApp. Whether you’re selling to individual consumers or managing bulk B2B orders, the ChatWorks WooCommerce integration brings your entire product catalogue directly into the conversation. Status: LIVE ✓
QuicklySign — Document Approvals & E-Signatures Made Simple
Getting contracts signed, approvals completed, and documents actioned has never been this easy. With the QuicklySign integration, your team can send documents for e-signature directly through WhatsApp and receive signed confirmation in record time. It eliminates the back-and-forth of email chains and dramatically speeds up your business processes — from onboarding new clients to finalising agreements. Status: LIVE ✓
Solumed — Healthcare Communications Integration
ChatWorks is proud to bring a dedicated healthcare communications integration to the platform with Solumed. This integration is purpose-built for healthcare providers and medical businesses who need to manage patient communication, appointment reminders, and operational messaging with precision, compliance, and care. A powerful solution for a sector where communication directly impacts patient outcomes. Status: LIVE ✓
Yoco — A Range of Payment Solutions for Your Business
Yoco is a household name in South African business payments, and we’re excited to be bringing this integration to ChatWorks. With Yoco connected, your business gains access to a broader range of payment options — giving your customers the flexibility to pay how they want, and giving your business a reliable, trusted payment partner. Status: LIVE 12 JUNE
Coming Soon: Even More Power on the Way
We’re not stopping here. ChatWorks has two major integrations in the pipeline that are going to be game-changers for businesses of all sizes. Here’s what’s coming and when to expect them.
Ozow — Fast, Secure Payments & Money Transfers
Ozow is one of the most exciting payment solutions in South Africa right now — known for its instant EFT capability and frictionless payment experience. The ChatWorks Ozow integration will allow your customers to pay instantly via secure bank-to-bank transfers, without needing a card or cash. This is particularly powerful for businesses that deal in high-volume, time-sensitive transactions. Status: LIVE MID-JUNE — STAY TUNED
Shopify — Powerful eCommerce Integration
The Shopify integration is currently in development and will unlock a whole new level of eCommerce capability within ChatWorks. Shopify powers thousands of South African online stores, and once connected to ChatWorks, your business will be able to manage product enquiries, order updates, abandoned cart recovery, and customer support — all through WhatsApp Business. This is going to be a significant step forward for any business running on Shopify. Status: IN DEVELOPMENT — LIVE TBC
One Platform. Endless Possibilities.
What makes these integrations truly powerful isn’t just each one individually — it’s what they mean together. ChatWorks is building a unified platform where your payments, eCommerce, document management, healthcare communications, and more all work together seamlessly inside a single WhatsApp Business environment.
Think about what that means for your team: no more switching between tools, no more missed payments, no more chasing signatures over email. Everything your business needs to operate and grow happens in one place — the same platform your customers already use every day.
Why This Matters for South African Businesses
South Africa has one of the highest WhatsApp adoption rates in the world. Your customers are already on WhatsApp — and now, with ChatWorks’ growing integration ecosystem, your entire business operation can be too. Whether you’re a small business looking to streamline payments, a retailer wanting to boost eCommerce sales, a healthcare provider improving patient communication, or an enterprise looking to scale — ChatWorks has an integration that’s going to make a real difference.
Stay Ahead. Stay Connected. Stay ChatWorks.
Our integration roadmap is growing and we’re constantly working to bring you more tools, more connections, and more capability. If you’re already using ChatWorks, log into your portal today to explore the integrations available to you. If you’re new to ChatWorks, now is the perfect time to discover what’s possible when WhatsApp Business meets a fully operational, deeply integrated business platform.
