Payment gateways
Peach Payments, bobpay, PayFast, Ozow and NjiaPay — send a link, take the money, confirm in the thread.
Integrations — now live
Bring your systems into the chat
Integrations stop your team switching between applications. Instead of pulling people out of WhatsApp, ChatWorks brings the business process in.
Without integrations
Manual admin and repetitive tasksCOPY · PASTE · REPEATDrag
Messages scattered across devicesTHREE PHONES, ONE BUSINESSRisk
No visibility into customer historyEVERY AGENT STARTS FROM SCRATCHBlind
Disconnected systems and data silosSLOWER AS THE TEAM GROWSCostly
What they are
What WhatsApp Business integrations actually do
An integration connects your WhatsApp number to the operational systems that already run your business, so an action in the chat becomes an action in your back office — and the other way round.
eCommerce platforms
WooCommerce today. Shopify coming soon. Orders, stock and fulfilment stay in sync both ways.
E-signing
Quickly Sign sends the document, collects a legally binding signature and returns it — all in chat.
CRM & lead management
Custom integrations that push qualified leads and full conversation history into your CRM.
ERP & back office
Custom integrations for stock, invoicing and dispatch systems, built around how you already work.
Custom or legacy software
If it has an API — or even just a database — we've probably connected something like it before.
The directory
Live integrations
Add-ons are priced on request and configured during onboarding.
Payments
Peach Payments
Cards, instant EFT and recurring billing from one of South Africa's most widely used gateways. Send a branded payment request inside the conversation and get an instant confirmation back into the thread.
- Card and instant EFT
- Automatic receipt in chat
Payments
PayFast
The gateway most South African SMEs already have. Generate PayFast links from a ChatWorks workflow, take payment on order confirmation, and reconcile without exporting a spreadsheet.
- Familiar local checkout
- Works with the eStore module
Payments
Ozow
Instant EFT for customers who'd rather pay from their banking app than type a card number. Fast settlement, low friction, and a confirmation that closes the loop automatically.
- Instant EFT, no card needed
- Ideal for higher-value orders
Payments
bobpay
A lightweight payment option built for quick, everyday transactions. Good fit for deposits, small orders and repeat customers who buy often and want it done in two taps.
- Fast, low-friction checkout
- Great for deposits and small baskets
Payments
NjiaPay
Pan-African payment coverage for businesses selling beyond South Africa's borders, connected directly to your WhatsApp checkout flow.
- Cross-border coverage
- Same in-chat experience
Operations
Quickly Sign
Send a contract, quote or mandate for e-signature straight from a conversation. The customer signs on their phone and the executed copy comes back into the thread and your document library.
- Legally binding e-signatures
- Signed copy filed automatically
Operations
Solumed
Practice management for healthcare providers, connected to WhatsApp so bookings, reminders and patient communication run from one place without breaking confidentiality.
- Built for medical practices
- Appointment and reminder flows
eCommerce
WooCommerce
Real-time order confirmations, delivery updates and review requests triggered by store events — no manual effort from your team. Abandoned carts get chased automatically.
- Order and shipping automations
- Abandoned cart recovery
Shopify — coming soon
Tell us what you run. We'll tell you how it connects.
Payments, stores, CRMs, ERPs and the custom system someone built in 2014 — bring us the stack and we'll map the integration.