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WhatsApp Business API

Everyone Is on WhatsApp: Is Your Business Ready to Meet Them There?

A WhatsApp Business Channel is fast becoming the default way customers expect to reach businesses, ask questions, place orders and get support. With billions of users worldwide and near-universal adoption across South Africa, WhatsApp has quietly become the busiest customer… 

Introducing the ChatWorks WhatsApp eStore: Sell Directly Inside WhatsApp

ChatWorks has launched a powerful new module for WhatsApp Business: the WhatsApp eStore. This new eStore module lets small businesses build a complete online shopping experience without ever leaving WhatsApp, removing the need for a separate website or complicated eCommerce… 

ChatWorks Becomes an Official Meta Tech Partner

ChatWorks is now an Official Meta Tech Partner, aligning directly with Meta, the company behind WhatsApp Business. This milestone validates our platform, our technical standards, and our ability to deliver secure, scalable, and high-performance WhatsApp solutions. What is a Meta… 

WhatsApp Business Integrations | Run Your Business Seamlessly

WhatsApp Business Integrations: Run Your Business Seamlessly from One WhatsApp Number WhatsApp has become the most powerful communication channel for modern businesses. Customers expect fast responses, instant information, and smooth interactions — all through the WhatsApp number they already trust.… 

WhatsApp Business App vs API | Which One Do South African SMEs Need?

ChatWorks, WhatsApp Business WhatsApp is the most widely used communication tool in South Africa — but not all businesses use it correctly. Many SMEs start with the WhatsApp Business App, but eventually feel limited as their customer base grows. That’s where…